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REFUND & CLASS CREDIT 
POLICY

For Our Valued Dancers and Family

If missed classes are for any reason outside the control of MAMAKEISH, including but not limited to a natural disaster or pandemic, vacation, moving, financial, illness, injury, etc., they are not the responsibility of MAMAKEISH and will not be made up or refunded, discounted, or credited.

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[REGULAR COURSE (Performance) - (Auto/Upfront Payment)]

  • If a student is unable to attend, please provide us with a written notice one week before the first class start date. MAMAKEISH will refund the full amount. Non-refundable fees are non-refundable.

  • Within one week before the first class date, MAMAKEISH will refund the amount minus a $50 processing and cancellation fee or the full amount as credit to the student's account. Non-refundable fees are non-refundable.

  • Absolutely NO refund after the class starts unless accompanied by a doctor's note and will be subject to a $50 processing and cancellation fee.

  • Non-refundable fees are not be refunded.

  • Unused or absence classes will not be carried over to the next month or session.

  • We are unable to provide a make-up class due to the class structure.

  • ​Never, in any case, does a missed class or removal from a class does not merit any reason for discounts, refunds or credit.

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[RECREATIONAL CLASS (Non-Performance)]

  • If a student is unable to attend and you would like to stop Auto-payment, please provide us a written notice two-weeks before the first day of the month. This way it gives us time to process your request and you will not be charged for the next month.

  • Absolutely NO refund after process the payment for the next month. 

  • If you encounter any health issues, we will refund an amount minus a 50% of monthly payment as processing and cancellation fee accompanied by a doctor's note.

  • Non-refundable fees are not be refunded.

  • Unused or absence classes will not be carried over to the next month or session.

  • We are unable to provide a make-up class due to the class structure.

  • ​Never, in any case, does a missed class or removal from a class does not merit any reason for discounts, refunds or credit.

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[ONE-DAY CLASS]

  • If you need to cancel your registration, please do so at least 6 hours before the class starts so that we can issue you a refund.

  • No refunds for absences that aren’t communicated to us at least 6 hours before class.

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[MONTHLY CLASS]

  • If a student is unable to attend, please provide us with a written notice 24 hours before the first class start date. MAMAKEISH will refund the full amount.

  • Within 24 hours' notice, MAMAKEISH will refund the amount minus a $15 processing and cancellation fee.

  • Absolutely NO refund after the class starts unless accompanied by a doctor's note, and will be subject to a $15 processing and cancellation fee.

  • We are unable to provide a make-up class due to the class structure.

  • Unused or absent classes will not be carried over to the next month or session.

  • Missed classes or being removed from a class will not result in any discounts, refunds, or credit.

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[CLASS CREDIT]

  • Students' credit has a 1-year expiration from the day it was credited, and it will be discarded from the account after 1 year.

  • Credits can be used for payment towards classes.

  • Credits cannot be processed as a refund.

  • Credits are NOT transferable nor shareable.​

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Please contact us if you have any questions.

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